Support & routine
Frequently asked questions
Clear answers about The Foundation Serum, your routine and your order.
Product
What is The Foundation Serum?
The Foundation Serum is a lightweight, peptide-led scalp serum designed to support a healthy-looking scalp and stronger-looking hair as part of a consistent daily routine.
Who is it for?
It is designed for men who want to take proactive, uncomplicated care of their scalp and maintain the look of healthy hair.
How does it work?
The formula combines targeted peptides and botanical ingredients to help support a balanced, well-conditioned scalp environment: the foundation for healthier-looking hair.
Is it a hair-loss treatment?
No. The Foundation Serum is a cosmetic scalp-care product, not a medical treatment. It is not intended to diagnose, treat, cure or prevent hair loss. If you are concerned about sudden or significant hair loss, speak with a qualified healthcare professional.
When should I expect to notice a difference?
Scalp care is a long-term habit, not an overnight fix. Use it consistently every day and allow around 90 days before assessing your routine. Individual results vary.
Can I use it with my other hair products?
Yes. The Foundation Serum fits easily alongside your usual shampoo, conditioner and styling products.
Usage
How do I apply it?
Apply a few drops directly to the scalp, then massage gently until absorbed. Use once daily, ideally after showering.
Do I need to wash my hair first?
A clean scalp is ideal, but the serum can also be applied to dry hair whenever your routine calls for it.
Can I use it with short hair?
Yes. It is applied directly to the scalp, so your hair length does not matter.
Will it leave my hair greasy?
No. The formula is designed to feel lightweight and fast-absorbing once it is massaged into the scalp.
Orders & shipping
Where do you ship?
We currently ship to the United States and Europe.
How long will delivery take?
Delivery times vary by destination. Your estimated delivery window is shown at checkout.
Can I track my order?
Yes. Once your order has shipped, you will receive a tracking link by email.
Safety
Are the ingredients safe?
The formula uses ingredients commonly found in cosmetic scalp-care products. Please review the full ingredient list before use, especially if you have known sensitivities.
What if my scalp feels irritated?
Stop using the product. If irritation continues or you have any concerns, speak with a qualified healthcare professional.
Returns
What if I am not satisfied with my purchase?
Returns and refunds are handled according to our Return Policy. Please review it for full eligibility details and return instructions.